Delivery and Returns
We have the ways and means of delivering all of the plants that we stock at the nursery. We will endeavour to deliver your plants as soon as we can and by using the most effective means possible.
We can deliver all over the country, either by using our own transport (lorries and vans) or by courier. If you order any plants from our online shop, they will be sent out to you using our trusted courier company.
Our delivery charges are as follows:
- Upto £25.00 = £8.99
- £25.01 to £150 = £12.50
- £150.01 to £500.00 = £20.00
- £500.01 to £1,000.00 = £50.00
- Collect from Nursery = Free
Most orders are shipped within 5 working days on an overnight courier service. Items will arrive the next working day between 8am and 6pm (although this is not guaranteed).
Couriers & Tracking
We use a number of nationwide couriers for delivering our plants. You will be notified your order has been despatched by email and tracking information will be provided.
Dry Goods / Sundry Items
Please be aware dry goods/sundry items will be sent using Royal Mail 2nd class service and typically take 3-5 working days to arrive.
Larger Plants Not In Our Online Shop
If you would like to order a larger plant which does not appear in the online shop, please call us or send us an email and we will be able to give you a cost for delivery using our own transport. There have been many occasions where we have spoken to a customer on the phone about a large plant, then taken a digital photo of that particular plant and emailed it to them within the hour. This way you can make sure you are going to get exactly what you want.
Alternatively, we may convince you to come down and see us and we can easily help you to try to fit the plants you would like into your car - sometimes this has to be seen to be believed!
Collect from Nursery
You can come and see us and collect your purchase between 9am and 5pm (Mon - Sat) & 10am and 4pm (Sun)
Large specimen plants such as bamboo & olive trees will require pallet delivery. Due to height restrictions there is a 2m limit on all pallets.
Sorry, at present we do not send plants overseas.